UMBRELLA TERMS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE UMBRELLA APP ON YOUR DEVICE. YOUR INTENTION IS PARTICULARLY DRAWN TO THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS IN CLAUSE 9.
These terms of use (the “Terms”) are a legal agreement between you (“you”) and Security First Technologies Limited of Cluster, 1-3 Westmoreland Street, Dublin 2, D02 VK03, Ireland, company number: (GSF, “us”, or “we”) in respect of your use of the Umbrella app (the “App”). By clicking on the “Accept” button below you agree to these Terms. If you do not agree to these Terms, we do not grant you permission to use the App and you must not use it and you must uninstall it from your device.
You must be over 18 in order to use the App.
You should print a copy of these Terms for your future reference.
Click on each of the below headings to go straight to that section of the Terms.
- YOUR ACCESS TO THE APP
- PERMITTED USE AND RESTRICTIONS
- SECURITY AND PASSWORDS
- YOUR PROMISES TO US
- PRIVACY
- INTELLECTUAL PROPERTY RIGHTS
- USER CONTENT
- THIRD PARTY SITES AND SERVICES
- DISCLAIMER AND LIMITATION OF LIABILITY
- TERMINATION
- COMMUNICATION BETWEEN US
- OTHER IMPORTANT TERMS
- ABOUT US
1. YOUR ACCESS TO THE APP
Your use of the App under these Terms is also subject to any terms, rules or policies of any app store provider and/or operator (“App Store Provider”) from whom you have downloaded the App (“App Store Terms”). In the event of any conflict between these Terms and any App Store Terms, the App Store Terms will prevail. You and we acknowledge and agree that the relevant App Store Provider is a third party beneficiary under these Terms and will have the right to enforce these Terms against you directly.
We and our service providers are responsible for any maintenance and support of the App and you acknowledge that any App Store Provider from whom you download the App is not under any obligation to you to carry out any maintenance and/or support for the App itself. You acknowledge that we are under no obligation to carry out maintenance and/or support of the App and do so entirely at our discretion.
These Terms apply to the App including any updates or supplements to the App, unless such updates or supplements are accompanied by separate terms, in which case those terms apply. We may change these Terms at any time by notifying you of a change when you next start the App. The updated Terms will be displayed on-screen and you will be required to agree to them to continue your use of the App. The date these Terms were last updated appears at the bottom of these Terms.
From time to time we may issue updates to the App. Depending on the update, you may not be able to use the App until you have downloaded and installed the latest version of the App and accepted any new terms. Some updates may not be available to certain models of device. In order to use the App, you may be required to obtain certain updates and/or upgrades to your device. You are responsible for any costs and/or fees associated with any such updates/upgrades. You also understand and accept that: (a) the device you use to access the App will require certain software in order for the App to work correctly and it is your responsibility to ensure that you have the required up-to-date software, and (b) the App has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the functionality of the App meets your requirements.
You may only download and install the App onto a device that you own, or if you do not own the device, you must have the permission from the owner(s) to do so. You accept responsibility under these Terms for the use of the App, whether or not you own the device onto which the App is downloaded and installed. You also acknowledge that the owner(s) of the device onto which the App is installed may be charged by any relevant mobile network operator and/or internet service provider in relation to any data and/or mobile connectivity used by the App.
Access to the App may be suspended temporarily and without notice: (a) in the case of system failure, (b) for maintenance or repair, © where we reasonably suspect there has been a breach of these Terms, (d) for reasons beyond our control, or (e) as otherwise explained in these Terms.
2. PERMITTED USE AND RESTRICTIONS
In consideration of you agreeing to abide by these Terms, we grant you a non-transferable, non-exclusive licence (i.e. permission) to use the App subject to these Terms. We reserve all other rights, which are not granted in these Terms.
Notwithstanding the above, the use, reproduction and distribution of components of the App licensed under the GNU General Public License (GPLv3) license and terms are governed solely by the terms of that open source software license.
You must not use the App: (a) in any unlawful manner, for any unlawful purpose, or to act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the App or any operating system used by the App, (b) in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users, © to collect or harvest any information or data from the App or our systems or attempt to decipher any transmissions to or from the servers running the App, (d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms, or (e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
3. SECURITY AND PASSWORDS
If you create a password or any other authentication information as part of our security procedures, you must treat such information as confidential. You must not disclose it to anyone else and must take appropriate steps to keep your information secure by not using an obvious password and ensuring that you keep your password confidential and change it regularly. If you know or suspect that anyone other than you knows your password or any other authentication information, you should promptly notify us using the contact details below. You are entirely responsible for all activities that occur through use of your password. We are not responsible for any losses or liabilities arising out of or in connection with any unauthorised use of the App.
We do not have any access to your password or the data held in your App. In the event that you forget your password you will be required to delete the App, reinstall it and set up a new password in order to regain access to the App. As a security precaution, resetting the App will wipe your data. You acknowledge this risk and indemnify us from any potential loss.
4. YOUR PROMISES TO US
You promise to us that: (a) you are authorised to agree to these Terms, (b) you are not listed on any United States or European Union government list of prohibited or restricted parties, © you are not subject to and do not work for any company, organisation or other body that is subject to any United States, European Union or United Nations sanction, (d) you will not use the App for the purposes of or in connection with any act of terrorism or any other unlawful act, (e) any information submitted by you shall be at your own risk, and (f) you will not disclose nor allow to be disclosed by any means any confidential information belonging to us that you become aware of.
5. PRIVACY
These Terms also incorporate the terms of our privacy policy (as updated from time to time), which is available from within the App and on our website at www.secfirst.org (the “Privacy Policy”) unless any element of the App is subject to a separate privacy policy, which we notify to you. Our Privacy Policy explains how your personal information will be collected and used as well as other information regarding your privacy (such as how you can adjust your privacy settings).
By agreeing to these Terms, you are also agreeing to the Privacy Policy and you consent to (i) the processing of your personal information as explained in the Privacy Policy and (ii) the collection of information from your device as explained in the Privacy Policy.
6. INTELLECTUAL PROPERTY RIGHTS
Except where noted, you acknowledge that all intellectual property rights to code and content in the App anywhere in the world belong to us or our licensors, that rights in the App are licensed (not sold) to you, and that you have no rights in, or to, the App other than the right to use it in accordance with these Terms. We acknowledge that anything created, written, shared or stored by you through the functionality of the app is your intellectual property.
In the event that anyone brings a claim that the App or any part of it, or your possession and/or use, infringes a third party’s intellectual property rights, we (and not any third party App Store Provider, including without limitation Google) shall be responsible for the investigation, defence, settlement and discharge of any such claim.
7. USER CONTENT
Whenever you make use of a feature that allows you to upload any content such as any text, audio, video, or other content via the App (“User Content”), or to share any User Content with other users of the App, you promise that any such User Content: (a) will not be defamatory, obscene, offensive or otherwise objectionable, (b) will not infringe the intellectual property rights (such as copyright) or other rights (such as privacy or confidentiality) of any third party, © will comply with applicable law (d) will not promote violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, (e) will not be likely to deceive any person, (f) will not be threatening, abusive or cause annoyance, inconvenience or needless anxiety, (g) will not be likely to harass, upset, embarrass, alarm or annoy any other person, (h) will not impersonate any person, or misrepresent your identity or affiliation with any person, (i) will not give the impression that it emanates from us, if this is not the case, and (j) will not advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
You acknowledge that any User Content you upload could pose us a significant risk if it breaches these Terms, and you therefore, to the extent permitted by law, agree to compensate us for any loss we suffer if anyone makes a claim against us due to any of your User Content. We will not be responsible, or liable to any third party, for any User Content submitted by you or any other user of the App.
8. THIRD PARTY SITES AND SERVICES
The App may contain links to third party websites where you can access more information (“Third Party Sites”). Your use of any Third Party Sites will be governed by their terms and conditions and privacy policies (if any) (“Third Party Terms”). It is your responsibility to read the Third Party Terms. If you do not understand or agree to be bound by any Third Party Terms, you should not use any Third Party Sites.
We are not responsible for the accuracy of information/advice provided by a Third Party Site or any information/advice available through a link to a Third Party Site. Any reliance on information/advice provided by a Third Party Site is undertaken at your own risk.
9. DISCLAIMER AND LIMITATION OF LIABILITY
You acknowledge that you may be using the App in locations or situations where there may be an inherent risk of physical danger. The App provides information/advice collated from a number of different sources for information and reference purposes only. This information/advice may conflict in places, and may not be up-to-date or reliable, particularly in emergency situations. You must (a) always consider the potential risks involved in any given situation, (b) make use of a wide range of information/advice, security and risk-management resources available to you (i.e. not just the App), and © always exercise your own informed and reasonable judgment regarding the best course of action to follow. You acknowledge and agree that any information/advice provided by the App is provided for information purposes only, may not be appropriate to your particular circumstances and should not be considered information/advice on which you can rely. You further acknowledge and agree that any actions taken by you, whether in reliance on the App or otherwise, are by your decision alone and are undertaken entirely at your own risk. We are not responsible for any reliance you place on the information/advice contained within the App and any resulting action that you may choose to take. Accordingly, we are not responsible or liable for any physical injuries (including death) or damages you may sustain in connection with any action you take as a result of your use of, inability to use or your reliance upon the App, any of its features or any third-party applications or sites to which the App provides access.
We provide the App on an “as is” and “as available” basis. We make no guarantee that the App will be uninterrupted, error free, or free from viruses or other harmful components. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs, we accept no liability for them. We also make no promises or guarantees, whether express or implied, that the content within or made available via the App is accurate, complete or up-to-date. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms, which may apply to the App, whether express or implied.
We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We also do not accept any liability or responsibility for any loss (howsoever caused) arising out of or in connection with: (a) any damage to your device, or (b) any reliance placed on any content displayed on the App.
Our maximum liability under or in connection with these Terms whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to £10.
Nothing in these Terms will limit or exclude our liability for: (a) death or personal injury resulting from our negligence, (b) fraud or fraudulent misrepresentation, and/or © any other liability that cannot be excluded or limited by applicable law. Furthermore, nothing in these Terms restricts your legal rights as a consumer.
10. TERMINATION
We may terminate these Terms and your permission to use the App immediately if: (a) you commit any breach of these Terms, (b) we discontinue the App, or © we are prevented from providing the App for any reason.
Furthermore, we reserve the right to change, edit, suspend delete and/or cancel any part of the App and/or your access to it at any time with or without notice to you: (a) if required by law, (b) due to an event beyond our control, or © as a result of changes, cancellations or revocation of approval by any applicable App Store Provider.
On termination of these Terms for any reason: (a) all rights granted to you under these Terms will immediately cease, (b) you must immediately cease all activities authorised by these Terms (including your use of the App).
11. COMMUNICATION BETWEEN US
If you wish to contact us in writing, or if any condition in these Terms require you to give us notice in writing, you can send this to us by e-mail or by prepaid post using the contact details at the bottom of these Terms. If we have to contact you or give you notice in writing, we will do so either by e-mail or by pre-paid post using the contact details you provide to us.
12. OTHER IMPORTANT TERMS
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce any of our rights against you, or if we delay in doing so, that will not mean that we have waived any of our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect. Other than as expressly set out in these Terms, no one other than you and us is intended to have any right or ability to enforce any of the provisions of these Terms.
These Terms are governed by English law and the courts of England and Wales will have non-exclusive jurisdiction.
These Terms were last updated on 6th October 2015
13. ABOUT US
Security First Technologies Ltd Registered Office Address: Cluster, 1-3 Westmoreland Street, Dublin 2, D02 VK03, Ireland Company No: 625599 Contact email address: legal@secfirst.org
UMBRELLA PRIVACY POLICY
The Umbrella app (the “App”) is provided to you by Security First Technologies Ltd of Cluster, 1-3 Westmoreland Street, Dublin 2, D02 VK03, Ireland, company number: 625599 (“GSF”, “us”, or “we”).
We are committed to protecting and respecting your privacy. This policy (together with our Terms of Use located on our website at www.secfirst.org (the “Terms”)) applies to your use of the App and sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal information and how it will be treated.
By downloading and installing the App onto your device or clicking on the “Accept” button below you are consenting to the processing of your personal information as explained in this policy.
Click on each of the below headings to go straight to that section of this policy.
- INFORMATION WE MAY COLLECT FROM YOU AND HOW WE USE IT
- COOKIES AND SIMILAR TECHNOLOGIES
- PASSWORDS AND SECURITY
- DISCLOSING YOUR INFORMATION
- THIRD PARTY SITES AND SERVICES
- CANCELLING YOUR ACCOUNT
- ACCESS TO INFORMATION
- CHANGES TO PRIVACY POLICY
- CONTACT US
1. INFORMATION WE MAY COLLECT FROM YOU AND HOW WE USE IT
We may collect and process the following information about you:
Submitted Information
We do not collect any information about you when downloading or using the App. Though the use of a 3rd Party App store (such as Google Play) to download the app means they may be able to track certain information about you.
We do not track your location. If you request information from the dashboard on an area, you simply submit the location you are interested in. The most specific information the App collects is to country level. The only information collected is an anonymised country code and time of request log. We do this so that we can pull the updated data from the external provider site.
The only instance in which we collect personal information about you is if report a problem. If you choose to report a problem with the App we will store the complaint and message data submitted. This kind of information may include your name and email address and other contact details. We use this information to make note of reoccurring problems and to enable us to provide a good level of customer service.
2. WHERE WE STORE YOUR ANONYMISED REQUESTS
The anonymised information that we do collect is stored in the Republic of Ireland.
3. PASSWORDS AND SECURITY
We recommend you use a password. If you want to save your checklists and keep an eye on your progress, we recommend you put a password on the app. This will encrypt the app. If someone gets their hands on your phone you don’t want them knowing which security protocols you’ve implemented and which you haven’t. We haven’t made this compulsory in case you weren’t storing much, but we think you’re better safe than sorry. You are entirely responsible for all activities that occur through use of your password, even if another person was using your account at the relevant time. We are not responsible for any losses or liabilities arising out of or in connection with any unauthorised use of the App.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted via the App; any transmission is at your own risk. Once we have received your anonymised information, we will use procedures and security features to try to prevent unauthorised access.
4. DISCLOSING YOUR INFORMATION
We do not hold any personally identifiable information about you. We will only disclose any anonymised information to third parties: (a) if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation or request, (b) if it is necessary to investigate any potential breaches or enforce any part of the Terms or other agreements or © to protect the rights, property or safety of GSF, our users, or others.
Whenever you make use of a feature that allows you to share any User Content with others, please note that such User Content will fall under the same security risks as general communications and could be read, collected or used by others. When you use these features, you must ensure that you do not submit any personal information that you do not want to be seen, collected or used by other users. We are not responsible for personal information that you have made available to other users.
5. THIRD PARTY SITES AND SERVICES
Your use of the App will also be subject to the privacy policies of any app store provider and/or operator (“App Store Provider”) from whom you have downloaded the App (“App Store Policies”). The App may also contain links to other third party websites and services (“Third Party Sites and Services”). The links to Third Party Sites and Services are provided for your convenience only. Your use of the Third Party Sites and Services will be governed by their terms and conditions and privacy policies (if any) (“Third Party Terms”). It is your responsibility to read the Third Party Terms. You acknowledge that we have no control over the Third Party Sites and Services and are not responsible for them.
6. CANCELLING YOUR ACCOUNT
You can cancel your [user account] at any time by uninstalling the App. We will not have any personal information to hold about you.
7. ACCESS TO INFORMATION
You have a legal right to access information we hold about you. Any access request you make may be subject to a fee of £1 to meet our costs in providing you with details of the information we hold about you.
8. CHANGES TO PRIVACY POLICY
We may change this policy at any time by notifying you of a change when you next start the App. The new policy will be displayed on-screen and you will be required to agree to it to continue your use of the App. The date this policy was last updated appears at the bottom.
9. CONTACT US
Questions and comments regarding this policy should be sent to: legal@secfirst.org
This policy was last updated on 6th October 2015.